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13MILL support

Support

We’re here to help with your vehicle journal.

Contact support

Have a question, found a bug or want to suggest an improvement? Email us.

team@13mill.com

Pavel Novokshonov · Developer of 13MILL

What to include

To help us understand the issue, please include:

  • Your device model and iOS version.
  • The version of 13MILL you are using.
  • What you were trying to do and what happened instead.
  • Steps to reproduce the issue, if possible.

Frequently asked questions

Where is my vehicle history stored?

Your journal is stored locally on your device. The current version has no account or server storing your records, so the developer cannot retrieve your journal from a server.

Does changing currency affect existing vehicles?

No. Each vehicle keeps the currency assigned when it was created. The currency in Settings is used for new vehicles.

Can I use miles instead of kilometers?

Yes. Choose your preferred distance unit in the app’s Settings. Records are stored in kilometers and converted for display.

What if the app cannot open my data?

Use the retry action or restart the app. If the problem continues, contact support with your device and app details.

Privacy

Learn how 13MILL stores and handles your information in our Privacy policy.

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